Key takeaways
- Your privacy policy should say that the offerwall is provided by Moonetix, what Moonetix receives, why, and where users can read Moonetix's own policy.
- Every sentence about Moonetix should match its Privacy Policy, and every sentence about your side should match what your server really stores from postbacks.
- The clause below is a starting point, not legal advice, so fill in your own details and have a privacy lawyer review the final text.
What should an offerwall privacy policy clause say?
An offerwall privacy policy clause tells your users that your Earn page uses an offerwall run by another company, what that company receives, what it uses the data for, what it sends back to you, and how users can contact it. For the Moonetix offerwall, that means naming Moonetix, saying that it gets your pseudonymous user ID and the details any browser sends, describing its fraud and VPN checks, and linking to Moonetix’s Privacy Policy. Below is a clause you can adapt, followed by what each sentence is for.
Guidance, not legal advice
This page is general information to help you draft. It is not legal advice and does not make your policy compliant on its own. Privacy law depends on where you and your users are, so have a privacy lawyer review your final policy.
The broader GDPR picture, such as pseudonymous IDs, consent banners, and deletion requests, is covered in Offerwalls and GDPR. This page focuses on the wording itself.
Why your policy needs an offerwall section
Three sources point the same way.
- Moonetix’s Terms. Section 7 of the Terms of Service makes you responsible for “your own terms of service and privacy notice, obtaining any consent your end users’ jurisdictions require before their data reaches us”. Section 16 adds that publishers that send end user data “must have a lawful basis to do so and must reflect our processing in their own privacy notice.”
- Moonetix’s Privacy Policy. Section 5 says the publisher is responsible for its own privacy notice, “including telling you that the offerwall is provided by Moonetix”. Moonetix decides on its own how offer activity is recorded, attributed, and checked for fraud, so it is a separate controller for that processing, not just a tool you run.
- The law. Under Article 13 of the GDPR, when you collect personal data from a user you must tell them, among other things, the purposes and legal basis, “the recipients or categories of recipients of the personal data, if any”, and how long you keep it. The full official text is on EUR-Lex. In California, the Attorney General’s CCPA page says a notice at collection must list the categories of personal information and the purposes they are used for, and be given “at or before the point” of collection.
Your users accept your rules, not Moonetix’s, so your policy is where they learn about the wall. A privacy section also belongs next to the rest of your rules; Rewards site terms of service covers the terms side.
The copy-ready clause
Replace the parts in square brackets. Delete optional sentences you do not need, and keep the rest as one section of your policy, for example under “Partners” or “Rewards”. The sentences are numbered so you can match them to the explanation below; remove the numbers when you paste.
Offerwall (Moonetix)
(1) Our [Earn page] shows an offerwall provided by Moonetix, a service of Shark Earnings LLP. (2) Moonetix is a separate controller for the data it processes when you use the offerwall, and it does so under its own Privacy Policy: https://moonetix.com/privacy.
(3) To open the offerwall, we give Moonetix your [Site] user ID, a random identifier that does not contain your name or email address. (4) [Optional: We may also add short tracking labels, such as which page opened the offerwall.] (5) We do not send Moonetix your name, email address, or other contact details, and the offerwall does not ask you for them.
(6) When you use the offerwall, Moonetix receives your IP address and the approximate location and internet provider derived from it, your device, browser, and language characteristics, and the offers you view, start, and complete, with their status and timestamps. (7) Moonetix uses this to show offers available in your country and on your device, to record and attribute your results, to prevent fraud, and to tell us when you have earned or lost a reward.
(8) To prevent fraud, the offerwall keeps a random device identifier in your browser’s local storage, reads device signals such as browser characteristics and your time zone when you start an offer, and runs fraud and VPN checks on your connection. (9) If you connect through a VPN, proxy, or similar service, offers are not shown. (10) These checks can lead to an offer not being shown, or a reward being rejected or reversed. You can ask Moonetix for human review of such a decision at support@moonetix.com. (11) The offerwall sets no cookies of its own, and it uses these signals only to prevent fraud, not for advertising. (12) It also sends one request to a Google ad server address to check whether an ad blocker would stop offers from being tracked, which gives Google your IP address and browser details.
(13) Offers come from third-party advertisers. (14) Advertisers and Moonetix’s offer partners receive only what they need to confirm a result, such as click identifiers, a pseudonymous ID that cannot be traced back to your [Site] user ID, your country, device type, and completion status. They do not receive your name or contact details from Moonetix. (15) When you open an offer, you leave [Site] and the advertiser’s own privacy policy and cookies apply.
(16) When you complete an offer, or a reward is reversed, Moonetix tells us, together with the offer, the reward, and the country, device type, and IP address recorded for it. (17) We use this to credit or remove [Coins] on your account, to check for fraud, and to answer your questions about rewards, and we keep it for [period]. (18) [Our legal basis: for example, performance of our contract with you to provide rewards, and our legitimate interest in preventing fraud.]
(19) Offer activity records are kept by Moonetix for up to 24 months after your last activity, and records linked to confirmed fraud for up to 5 years. (20) Moonetix is established in Canada, and some of its providers are in the United States and other countries; its Privacy Policy describes the safeguards for these transfers. (21) Moonetix states that it does not sell personal information and does not share it for cross-context behavioral advertising.
(22) The offerwall is for users aged 16 and over, and users under 18 need permission from a parent or guardian.
(23) Questions about your [Coins] balance or rewards go to us at [contact]. (24) For the data Moonetix holds, write to privacy@moonetix.com and include the name of [Site] and your [Site] user ID, which you can find at [location].
Every sentence about Moonetix above restates the Moonetix Privacy Policy as it stood when this page was checked on November 5, 2026. Policies change, so compare your copy with the live policy when you publish and at least once a year after.
What each sentence is for
If you shorten the clause, this table shows what you lose. “Required” here is a drafting judgment, not a legal ruling.
| Sentences | What they do | Where the fact comes from | Keep? |
|---|---|---|---|
| 1-2 | Name the recipient and its role, and point to its policy | Moonetix Privacy Policy, sections 1 and 5; GDPR Article 13(1)(e) recipients | Yes |
| 3-5 | Say exactly what you send, and what you do not | Privacy Policy, section 3 (End users); your own link code | Yes; sentence 4 only if you use sub IDs |
| 6-7 | List what the wall collects from the browser and why | Privacy Policy, sections 3 and 4 | Yes |
| 8-12 | Explain fraud checks, blocking, the device identifier, and the ad blocker check | Privacy Policy, sections 6 and 7; Terms, section 10 | Yes; these are the parts users ask about |
| 13-15 | Separate Moonetix from advertisers | Privacy Policy, sections 5, 8, and 19 | Yes |
| 16-18 | Describe your own use of postback data | Your postback handler; GDPR Article 13(1)(c) and 13(2)(a) | Yes, edited to match your code |
| 19-21 | Retention, transfers, and the no-sale statement | Privacy Policy, sections 9, 10, and 13 | Recommended |
| 22 | Age limit | Terms, section 4; Privacy Policy, section 18 | Yes |
| 23-24 | Who to contact for what | Privacy Policy, section 5 | Yes |
Sentences 1 and 2: who and under what policy
Naming Moonetix and linking its policy answers “who else sees my data” in one line. Saying Moonetix is a separate controller is accurate for the processing Moonetix decides on, and it tells users that some requests go to Moonetix, not to you.
Sentences 3 to 5: what you send
The offerwall link docs say the link carries your user ID and a hash, plus optional sub1 to sub5 values. If your link follows the advice to use a random ID rather than an email or username, sentence 3 is true. If it does not, fix the link before you publish the sentence. The offerwall link builder shows what a signed link contains. Keep personal data out of sub IDs too, or drop sentence 4.
Sentences 6 to 12: what the wall collects and why
These mirror the “End users” part of the Moonetix policy and its fraud section. A user who sees “VPN detected” and finds the reason in your policy is less likely to open a ticket. VPN or proxy detected on an offerwall explains the block to users. Sentence 10 covers the GDPR point on automated decisions and the human review Moonetix offers. Do not name the companies behind the fraud checks; the Moonetix policy does not name them publicly either, and gives them on request.
Sentences 16 to 18: your own side
This is the part only you can write, because you choose which postback fields to receive. The postback reference lists them, including {country}, {device}, {ip}, and {offer_name}. If your postback URL does not request {ip}, delete “IP address” from sentence 16. If you keep postback logs for 12 months, write 12 months. The legal basis in sentence 18 is your decision to make with advice; the example is a common pairing, not a recommendation for your case.
Adding wording for California and other US states
The CCPA applies only to businesses that meet its thresholds, which the California Attorney General lists as revenue, data volume, and data sales tests. Many small rewards sites fall below them, but other US states have their own laws, so check with your lawyer.
If you do need CCPA wording, the offerwall section mostly reuses what you already have. In your categories list, the offerwall touches identifiers (user ID, IP address, device identifier), internet activity (offers viewed and completed), and approximate location. Sentence 21 reflects Moonetix’s own statement; whether you sell or share personal information depends on your whole site, including ad networks and pixels, not on the offerwall alone.
Do not borrow Moonetix’s statements for yourself
“Moonetix does not sell personal information” is about Moonetix. Do not turn it into “we do not sell personal information” unless that is true of your site too.
Common mistakes in offerwall privacy sections
- “We never share your data with third parties.” Once the wall is live, this is false.
- Copying another network’s clause. Different providers collect different things and describe their role differently. A clause written for one wall can be wrong for another.
- Promising what the wall does not do. For example, saying the wall uses no device identifiers at all. Moonetix’s wall sets no cookies of its own, but it does keep a device identifier in local storage for fraud prevention.
- Describing data you do not store, or hiding data you do. Your postback handler is the source of truth for sentences 16 and 17.
- Sending users to the wrong place. Balance and payout questions belong with you. Moonetix’s policy says so, and users who write to the wrong address wait longer.
- Forgetting apps. If you run the wall in an app through an SDK, your store listing has its own privacy questions. Answer them for the SDK as well, using the privacy section of the Moonetix SDK docs.
Where to put it and how to keep it current
- Add the clause to your main privacy policy, and list Moonetix wherever your policy lists recipients or partners.
- Put a short notice and a link to that section on the Earn page itself, near the wall, so users see it before they open offers. The Moonetix wall already shows a note that offers come from third-party advertisers, with links to Moonetix’s Terms and Privacy Policy, but that does not replace your own notice.
- Keep the Earn page behind an age check that matches sentence 22. Offerwalls in kids’ apps and COPPA explains why the wall does not belong in products aimed at children.
- Review the clause when you change your postback fields, add or remove a wall, or when Moonetix emails you about policy changes. Moonetix’s policy says material changes are announced to account holders by email or in the dashboard before they take effect.
- Tell your support team where users find their user ID, so they can pass it on for requests to privacy@moonetix.com.
Quick self-check
Open your own wall link, then open your postback logs. Every field you see in either place should be covered by a sentence in your policy, and every sentence in your policy should match something you see.
How Moonetix fits
Moonetix is a pay-per-result affiliate network. Publishers add its offerwall by signed link or iframe, the Offers API, or the mobile SDKs, and the wall identifies a user only by the ID in your signed link. Every credit and reversal reaches your server as a signed postback, and you choose which fields it carries, which keeps sentences 16 and 17 of your clause short. Every publisher application is reviewed by hand, so having your privacy policy and terms ready helps; Get approved as a publisher lists what the review looks at. See how the wall works or get in touch.
Frequently asked questions
Do I need a privacy policy to use an offerwall?
For Moonetix, yes. Its Terms make publishers responsible for their own privacy notice and require them to reflect Moonetix’s processing in it. Most privacy laws also require you to tell users who receives their data.
Can I copy this clause word for word?
You can start from it, but you must fill in the bracketed parts, delete sentences that do not apply, and make sentences 16 to 18 match what your server actually stores. Then have a lawyer review it. This page is guidance, not legal advice.
Should I name the fraud prevention companies Moonetix uses?
No. Moonetix’s policy describes these providers by role. It keeps the name of its IP reputation service out of public view so the check is harder to get around, and gives that name on request. Refer to fraud and VPN checks and link to the Moonetix policy.
Is Moonetix my processor or a separate controller?
Moonetix’s policy says it decides independently how offer activity is recorded, attributed, and checked for fraud, so it is a controller for that processing. It acts as a processor only where a publisher instructs it under a data processing agreement.
Does the Moonetix offerwall need a cookie banner?
Moonetix’s policy says the wall sets no cookies of its own and treats its local storage identifier and device signals as strictly necessary for the offerwall the user chose to use. Your own analytics and ad pixels on the same page still follow your banner. Offerwalls and GDPR covers consent in more detail.
Where should users send a missing reward report?
They can tap Report on the offer in My offers, or use moonetix.com/missing-reward. Moonetix then receives the name, email address, and message they send, which you can mention in your clause. Missing reward tickets explains the process.


