Key takeaways

  • The Chrome Web Store forbids incentivized downloads, reviews, and ratings, so never reward anyone for installing or rating an extension listed there.
  • Judge every source by uninstalls and by users who are still active a week later, because the store Users count does not measure activity.
  • Pay for attention on a landing page, or for real in-product goals of software you distribute yourself, never for stars.

How to promote a browser extension or desktop app

To promote a browser extension or desktop app, make the store listing or download page explain the value in one screenshot, make the first minute after install useful, and then send people from sources where they already have the problem you solve: search, communities, content, your own website, and paid traffic to a landing page. Measure each source by uninstalls and weekly active users, not by installs. And know the store rules first: the Chrome Web Store does not allow incentives for downloads, reviews, or ratings.

What the stores say about paid installs and reviews

The Chrome Web Store’s Spam and Abuse policy is the one most extension developers live under:

Chrome Web Store program policies: Spam and Abuse

“Developers must not attempt to manipulate the placement of any extensions in the Chrome Web Store. This includes, but is not limited to, inflating product ratings, reviews, or install counts by illegitimate means, such as fraudulent or incentivized downloads, reviews and ratings.”

Google’s Spam FAQ removes any doubt. Asked whether you can provide incentives for users to download your extension, it answers “No”, gives the example that a game should not award in-game bonuses for installing an extension, and adds that rating or reviewing your own extension, or having affiliated people do it, may be treated as manipulation.

Other stores use broader words. Microsoft’s Edge Add-ons developer policies and the Microsoft Store Policies both state there is no place for any kind of fraud, including ratings and review manipulation. Safari extensions ship through the App Store, where Apple’s guidelines forbid paid or incentivized feedback, as covered in Can you pay for app reviews?. Firefox and Opera add-ons have their own review policies, so read them before any paid push.

The practical line: money can buy attention, never the install of a store extension and never a star. If you distribute a desktop app from your own website, no store placement is involved, and paying for real use of it is ordinary user acquisition.

Optimize the store listing or download page

People decide in seconds. Treat the listing like a landing page:

  • Name the job, not the brand. “Tab Saver: close 50 tabs, restore them later” beats a clever one-word name nobody searches for.
  • First screenshot shows the result. The before and after, the saved time, the finished export. Menus and settings pages can come later.
  • Open the description with the problem, then three concrete things the tool does, then what it does not do.
  • Explain every permission in plain words. Broad access with no reason given makes cautious users leave.
  • For desktop apps, put supported OS versions, file size, and whether the installer is signed next to the download button.

Onboarding: the first minute decides retention

An install is only a chance. Many users leave in the first session because nothing visible happens.

  1. Open a short welcome page on install (the runtime.onInstalled event in extensions) that shows one action to try right now.
  2. Tell people how to pin the extension. New extensions often sit inside the browser’s extensions menu, where they are forgotten.
  3. For desktop apps, skip the account wall if you can, and put the core feature on the first screen.
  4. Ask for extra permissions at the moment they are needed, not all at once on day one.
  5. Fire an event when the user completes the core action for the first time. That event is your real activation.

Track your uninstall rate

The Chrome Web Store developer dashboard reports daily installs and uninstalls. Extensions can also open a page on removal with runtime.setUninstallURL, a good place for a one-question survey (“What was missing?”). A desktop uninstaller can do the same.

Look at uninstalls within seven days of install, split by source. Many installs plus a high early uninstall rate means the source sends people who never wanted the tool.

Measure weekly active users yourself

The number on a Chrome Web Store listing is not an activity number. Google’s metrics documentation says it directly: the Users stats only capture installations and do not monitor whether users are active. So define activity yourself:

MetricHow to measure itWhat it tells you
Activation rateUsers who complete the core action once, divided by installsWhether onboarding works
7-day uninstall rateUninstalls within a week, divided by installsWhether the source matched the product
Weekly active usersDistinct users who did the core action in the last 7 daysYour real audience size
Week-1 retentionUsers from a given week who are active in the following weekWhich sources bring people who stay

Count the core action, not a background heartbeat. An extension that pings your server every hour will show every idle install as “active”. Tag every campaign link with UTM parameters so each of these numbers can be split by source.

Moonetix pays users for what they do, through offers that our team checks against the store rules above before they go live. Advertising on Moonetix runs through custom integrations: together we agree on the offer, the payout per conversion, and the target countries, and your server confirms each conversion with a postback.

  • Chrome Web Store extensions: not a fit for a paid install offer, because the store forbids incentivized downloads. A reward can never depend on installing an extension listed there.
  • Desktop apps you distribute yourself: a good fit. The conversion can be a real in-product goal your server sees, for example “installed and used the core feature” rather than the download alone.
  • Never: any offer that asks for a review or a rating, on any store. Those do not pass our review.

Whatever channel you use, keep the audience relevant: desktop users for desktop software, the operating system your app runs on, and the browser your extension supports. Many ad platforms let you filter by device, operating system, and browser, so use those filters while you test.

Example: a Windows screenshot tool with a two-step offer

These numbers are an example, not a benchmark. A developer sells a Windows screenshot utility from their own site and pays a pay-per-result channel per step, for Windows desktop users in the US. Step 1, “Install and take your first screenshot”, pays $0.40. Step 2, “Use it again on another day within 7 days”, pays $0.80, sent by the server when the app reports a capture on a new calendar day.

In the first week 500 users reach step 1 and 150 reach step 2. The cost is 500 × $0.40 + 150 × $0.80 = $320, or about $2.13 per user who came back. Three conversions turn out to come from one machine, so the developer reports them to the channel and they are reversed. If paid upgrades from returning users cover that cost, the offer scales; if not, step 1 gets cheaper and step 2 gets more budget.

Run the same math on your own prices with the cost per result calculator.

Pay for real use, not for installs that vanish

For a desktop app you distribute yourself, Moonetix can pay for a first real use rather than the download, through a custom integration: we agree on the offer, the payout per conversion, and the target countries, and your server confirms each conversion with a postback. Our team reviews every offer before it goes live, and offers for Chrome Web Store installs or for ratings do not pass. Email us at business@moonetix.com.

Frequently asked questions

Can I pay for Chrome extension installs?

You can pay for ads that people choose to click, but you cannot offer users an incentive to download a Chrome Web Store extension. Google’s Spam FAQ answers that question with a plain no.

How do I get the first users for a Chrome extension?

Start where people already have the problem it solves: answer questions in communities and forums, write a short guide or video that shows the extension doing the job, launch on product discovery sites, and link it from your own website. Make sure the listing explains the value in the first screenshot, and track uninstalls so you know which source brought people who kept it.

Can I buy reviews or ratings for my extension?

No. The Chrome Web Store policy names incentivized reviews and ratings as manipulation, and rating your own extension, or having affiliated people do it, can be treated the same way.

Can Moonetix promote my desktop app?

Yes, if you distribute it yourself and your server can confirm a conversion, such as a first use of the core feature. Through a custom integration we agree on the offer, the payout, and the target countries with you, and you pay only for the conversions your postback confirms.

Does Moonetix accept offers that pay per extension install?

Not for extensions listed on the Chrome Web Store, because its rules forbid incentivized downloads. A desktop app you distribute yourself can pay for real goals instead.